What happens to the contents of my box if I die or become physically or mentally incapacitated?
You should provide your Agent, beneficiary, or custodian with information about the existence of your box. However, knowledge of the existence of your box does not constitute permission to access it. Assuming no one else has been granted rights (under ‘ADDITIONAL PERSON(S) WITH ACCESS RIGHTS’ in the contract), Freedom Vault will require a court authorization letter to release the contents of your box to ANYONE other than the renter.
Anonymity: You will be provided with a personal representative card that will allow us to notify your legal custodian. It is the only way to ensure your privacy if you choose anonymity.
Can more than one person have access to my box?
Yes. Upon your request and after biometric verification of the primary customer (you), we are able to add iris scans for additional persons that will enable those individuals to access your box. Note that you will also need to provide them with your key. You may also choose to revoke this access at any time.
What forms of payment does Freedom Vault accept?
Freedom Vault accepts cash, credit cards, and personal checks.
What if I lose my keys?
If you lose your keys during your rental period, Freedom Vault will arrange a locksmith to re-key your box, in your presence, for a $125 fee.
Does Freedom Vault insure the contents of my box?
Insurance is included in all boxes with a one (1) year commitment, the first year only. The first-year coverage provided by Freedom Vault is up to $5,000. We recommend carrying insurance for the full value of your stored contents. If you need additional insurance, you can purchase in less than 5 minutes. Call (224)227-6181 or visit www.sdbic.com today to purchase additional insurance.
What if I fail to pay my annual rental fee on time?
Freedom Vault gives its clients a two month grace period (with added late fees). Thereafter, a licensed and bonded locksmith will open your box. The contents will be stored in our private safe for a period of 6 months where upon contents such as currency would escheat (forward) to the State of Texas or other items sold at auction as prescribed on Chapter 59 of the Texas Property Code.
How does Freedom Vault protect its customers from potential employee dishonesty?
The security of customer’s assets is our number one concern at Freedom Vault.
Freedom Vault employs numerous security measures and procedures to protect customer assets from threats, both external as well as internal. Here are a few:
All Freedom Vault employees and officers as well as the security guards must pass criminal background checks.
Neither Freedom Vault personnel nor the security guards know when the vault is being remotely monitored. We have found that this “eye in the sky” random monitoring procedure is a very effective way to discourage employee dishonesty.
For obvious reasons, Freedom Vault does not publicly disclose all security measures employed to protect client assets. (keep in mind customer has all the keys.)
What can NOT be stored at Freedom Vault?
Freedom Vault strictly prohibits the storage of illegal drugs, illegal weapons, illegal ammunition, hazardous materials, illegal contraband and illegally obtained property or the products there of. To ensure compliance with these rules, Freedom Vault uses drug and hazardous material detection dogs as well as other detection methods.
If Freedom Vault discovers a violation of these rules, it has the right to notify the appropriate authorities.
Do you have to come to Freedom Vault in person to rent a private storage box?
You can rent and pay for a private storage box without coming into our location, however, at some point, you would have to come to the vault to place your items inside your box and sign the signature card and your iris scan.
Why do you need a private storage box?
A private storage box is a convenient place to store important items that would be difficult or impossible to replace. The box also offers privacy (only you know what’s inside) and security. Although many people like to keep valuables close by in a closet, safe or file cabinet at home or in the office, these places probably are not as resistant to fire, water or theft. Also, some insurance companies charge lower insurance premiums on valuables kept offsite.
What can I store in a private storage box at Freedom Vault?
The following items can be put in your private vault: electronic records, hard drives, personal documents, vehicle titles, identification documents, passport, birth certificate, social security card, marriage license, business records, court records, heirlooms, art, antiques, firearms (if not restricted by law), precious metals, currency, just about anything of value.
What is the minimum rental period for a private storage box?
Our safe boxes generally have a 6 or 12 month rental period minimum. Shorter rental periods are available upon request.
What if there was a court order or subpoena served to Freedom Vault demanding access to my private storage box?
By law, the court order would have to specify the exact name of the renter and the exact private vault storage box number to have it forcibly opened. Keep in mind, we do not ask for your photo identification or your social security number when you rent a private storage box.
What were to happen to my private storage box if my bank fails?
Our private storage boxes are 100% independent from any bank system. The banks failing will have ZERO effect on the contents of your deposit box.
How much does it cost?
Boxes range from $90 to $900 per year. Equates to less than $8 per month.
Where are you located?
2805 S. 77 Sunshine Strip. Harlingen, TX 78550, we are in the Affordable Attic plus (Self Storage) facility.
1001 W. McColl Road, Edinburg, TX 78539, we are in the Affordable Attic plus (Self Storage) facility.
New location coming soon….1001 W. Ridge Road, Pharr, TX.